communications

Volume of political email is a campaign boon, not bane

This blog post is 7 years old. Please, when reading this, be mindful of its age.Jason at the Restless Capital blog has written about some interviews he’s conducted with the people who moderate politicians’ websites and email accounts. He notes that difficulty comes from “the sheer volume of digital communication — especially email”. This volume …

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Fluency, fonts and union design

This blog post is 9 years old. Please, when reading this, be mindful of its age.Have you heard of the concept of fluency? Simply put (and for the purpose of this blog post), fluency is the “ease with which people process information”. Fluency affects a wide array of judgements people make about almost everything, and …

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