Tag Archives | communications

Communications survey for unions

In Australia, around 2 million working people are members of a union. Across the world, tens of millions more have joined their union. With the myriad public campaigns, collective bargaining, and workplace activity that unions engage in competing for attention from workers and the community, it is essential that unions effectively community and market their [...]

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The Qantas lockout and social media #fail

I was asked over the weekend to comment on the use of social media by Qantas, who on Saturday announced that they would lock out their workforce and ground their entire fleet. It is now clear that this was an attempt by CEO Alan Joyce and Chairman Leigh Clifford to bully their workforce during collective [...]

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fluency-examples

Fluency, fonts and union design

Have you heard of the concept of fluency? Simply put (and for the purpose of this blog post), fluency is the “ease with which people process information”. Fluency affects a wide array of judgements people make about almost everything, and can influence our confidence in things, concepts, people or organisations. It turns out that a [...]

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Memorable political visuals immediately tell a story and add context to headlines. Whitlam Lingiarri Sand Pour

Using social networks to communicate visually to voters

Tip: if you looked at the photo on this article before starting to read the text, then you’re like 90% of voters. If you’re not sure why this matters, you’re like most political commentators and pundits. There is a large amount of research about how voters (and readers in general) consume media. But, by and [...]

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Top social media tips for unions – UNI Global Union Communications talk

These are my notes for the Skype presentation that I gave this evening to the UNI Global Union Communicator Conference. I was asked to talk about “top social media tips for unions”. Top Social Media Tips for Unions Basis of my views are the Creative Unions manifesto. For too long, unions have been slow in [...]

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Email in Inbox

Five reasons why unions should care about email

Although email has been around for decades, it is still the cutting edge of campaigning and communication. Even in the age of social media, Twitter, Facebook, and iphone apps, email is by far the most used way that people use to send information – more than 94% of adults send or receive emails regularly, higher [...]

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Email tip for unions: don’t overload your members

Email is an excellent way to easily and cheaply communicate with your members. A good union email should always include some kind of call to action – an “ask” for the recipient to do something, whether forwarding the email, visiting a website, donating money or registering an event. The best thing is that most union [...]

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Why the conservatives are wrong on the economy

UK Labour media master Alastair Campbell has an excellent post on his blog today about how the Tories consistently fail on strategy, even if they excel on tactics. He basically makes the point that even though the media is on their side, and they are able to get their line in the paper each day, [...]

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erq3mi

Connected candidates: Beyond Twitter

Most political candidates are on Twitter and Facebook – using these social media tools to reach out to younger voters, and instantly communicate with supporters, the public and the media. I’ve written previously about how political candidates can use social networking tools like Twitter and Facebook, Google Apps and how campaigns have made use of [...]

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#NoCleanFeed campaign starts to focus messaging

The #NoCleanFeed movement is not an organised campaign, but rather a loose connection of disparate groups including ISPs and civil liberties organisations. For a while, I’ve been arguing that the #NoCleanFeed campaign should drop the focus on censorship: I suggest avoiding commenting on the refused classification – most Australians aren’t going to be sympathetic to [...]

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The #Nocleanfeed campaign, DoS and political nous

The #Nocleanfeed (aka, #OpenInternet) movement won’t succeed in blocking the Australian Government’s filter because its leadership are captured by the dead-end Democrats and fringe libertarians with little political campaigning experience. This capture means that unfortunately the movement is receiving ill-informed political counsel from serial Democrat losers like elitist apparent drug-taker Kathryn Crosby (links to screenshots [...]

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What union members want from their union's communications

In my line of work, I hear a lot of opinion expressed as fact. A common one is that “union members don’t want our communications to look too corporate”, or “our members want a lot of detail, not a short summary”, or “our slogan should be ‘screw the boss’ or something like that”. You get [...]

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